Southeastern Logo
Careers Login
Click Here

Technical Services Engineer

Job Title Technical Services Engineer
Salary Competitive + Free Rail Travel
Based at Slade Green
Grade MG1
Allowances Not applicable
Shifts No
Hours of work 37
Job Expiry Date 24 Oct 2019

Overview of the Technical Services Engineer Role

About us

Southeastern is one of the busiest commuter rail companies in the UK running more than 2,000 trains, and carrying nearly 600,000 passengers every day between London, Kent and East Sussex. We also run the UK's only high speed train service on our 'Javelin' trains with a top speed of 140 mph.

Just over 4,000 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

  • We care passionately about our people and our passengers
  • We make the difference together
  • We aim to be the best

Purpose of the Role

This role will provide technical support to improve productivity, reliability growth and safety management both within the depot facility and for the wider Southeastern fleet operation. The post holder will provide a range of Technical Services including provision of maintenance documentation, technical advice, investigative services and problem solving as required.

The role will conduct technical investigations into issues highlighted by Production, Quality and in-service experience to support the continuous improvement of the fleet with respect to safety, customer satisfaction and reliability. The role will then be responsible for implementing recommendations from the investigations, including improvements to maintenance documents, fault-finding guides and train modifications. The role includes the development of component or system trials and development of engineering change including changes to the maintenance plan or component modification.

The role will manage safety through analysis of rolling stock performance, management of technical risks, and provision of recommendations arising from technical investigations.

About You

To excel in this role, ideally you will need to be able to demonstrate the following:

  • At least 3 years experience in a T&RS engineering environment
  • HND / HNC in an Engineering Discipline (or a trainee Graduate Engineer)
  • General rolling stock experience, knowledge of planned maintenance processes and repair of rail vehicle systems.
  • Geographical knowledge of Southeastern’s routes, including capabilities and facilities available at Southeastern depots and berthing facilities
  • Knowledge of IT systems, including Windows, Word, Excel, together with a good understanding of mainframe systems, including EMS, TRUST, and hybrid systems such as GENIUS and RAVERS
  • Good knowledge of rules and regulations, particularly those applicable to DC EMU rolling stock
  • Excellent communication and inter-personal skills.
  • Ability to evaluate and solve problems
  • Ability to make sound decision

Working here

Based from Slade Green you will be required to work 37 hours per week.  The post holder will also be required to conduct out of hours On-call FTO duties as per the weekly On-call FTO roster and hold a full UK driving licence in order to drive on-call vehicles. The post holder must also be able to obtain PTS certification.

Extra benefits

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an impressive benefits package which includes a Contributory Final Salary Pension Scheme and free travel on Southeastern, GTR and Gatwick Express rail services. After a qualifying period, you can also look forward to reduced rate travel on other train operators, including European services – benefits which extend to family members

You’ll receive a generous annual holiday entitlement and access to an array of discounts for retail and leisure products through our ‘Benefits for You’ scheme.

Next steps

If you like what you’ve read here and think you are the person we’re looking for then we’d like to hear from you.

As part of our recruitment process you will complete a series of aptitude tests, and undergo a medical and drugs/alcohol screening, prior to employment.

Southeastern welcomes applications from a diverse range of candidates regardless of background, disability or gender and is committed to creating a workforce as diverse as the communities we serve

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

Note: Southeastern has a zero tolerance policy on the misuse of drugs and alcohol by employees, therefore you will be required to attend a medical assessment and undergo a Drugs and Alcohol Screening prior to joining Southeastern. If you fail the drugs and alcohol screening or refuse to take the test, your offer of employment will be withdrawn.

Download full job description

Job Profile document Download